In today’s world, calling a taxi has become easier thanks to technological advances. In Ukraine, taxi services have become an integral part of urban life, offering a convenient and fast way to get to the place you need.

Today, there are many ways to order a taxi, from traditional phone calls to using modern mobile apps. Each method has its advantages, and the choice depends on personal preferences and the situation.
In this article, we’ll look at different ways to call a taxi in Ukraine, including traditional methods and modern apps.
Key takeaways
- Taxi services in Ukraine offer multiple ways to request a ride.
- You can use both traditional methods and modern apps.
- The way you call a taxi depends on personal preferences.
- Taxi services are an essential part of city life.
- Modern apps make calling a taxi simple and convenient.
Ways to Call a Taxi in Ukraine
Passengers in Ukraine have a wide range of options to order a taxi, from traditional methods to modern apps. This variety allows everyone to choose the most convenient and suitable option.
Traditional ways to request a taxi
One of the traditional ways to request a taxi is a call to a dispatch service. This method remains popular, especially among those who prefer direct communication and the ability to discuss trip details. A dispatch service allows passengers to order a taxi by specifying key parameters such as pickup time, route, and any additional preferences.
In addition, on the streets of major Ukrainian cities you can still see taxis with distinctive signs that can be stopped by hand. Although this method is becoming less common as technology develops, it remains an available option for people who are already in the city.
Modern ways to order a taxi
Modern technologies have significantly simplified the taxi ordering process. Mobile apps have become the main way to call a taxi for many Ukrainians. Apps allow users to quickly order a taxi, track the vehicle’s location, and pay cashless.
Among the most popular taxi apps in Ukraine are Uber, Uklon, and Bolt. These services offer a user-friendly interface, different fare options, and the ability to rate the driver, making trips more comfortable and safer.
Popular Mobile Apps for Calling a Taxi
Today, calling a taxi can be done in just a few taps using a mobile app. Mobile apps have become the most popular way to order a taxi due to their simplicity and convenience.
Several popular services operate in Ukraine and allow you to quickly and safely call a taxi.
Uber in Ukraine
Uber is one of the best-known taxi services worldwide, and Ukraine is no exception. The Uber app is available in the App Store and Google Play, allowing users to order a taxi in just a few taps.
Main benefits of Uber:
- Wide coverage area
- Ability to track the driver’s location
- Multiple car classes to choose from
- Convenient payment system
Uklon
Uklon is another popular taxi service in Ukraine. It offers features similar to Uber, as well as some unique functions.
Benefits of Uklon:
- Competitive prices
- High quality of service
- Intuitive app interface
Bolt (formerly Taxify)
Bolt, previously known as Taxify, is actively operating in the Ukrainian market, offering users a convenient and fast way to call a taxi.
Key features of Bolt:
- Available in major Ukrainian cities
- Flexible fare options and promotions
- Ability to request different vehicle types
Other popular apps
In addition to the services mentioned above, other taxi apps also operate in Ukraine, such as:
- OnTaxi
- Opti
- Taxi Shevchenko
Each of these apps has its own features and benefits, allowing users to choose the option that suits them best.
How to Call a Taxi by Phone
Despite the rise of mobile apps, calling a taxi by phone is still relevant. In many cases, it remains the most convenient and fastest way to get where you need to go.
Major taxi services and their phone numbers
There are many taxi services in Ukraine that offer phone-based ordering. Here are some of the most popular:
| Taxi Service | Phone Number |
|---|---|
| Uber Taxi | 0-800-309-080 |
| Uklon | 0-800-300-755 |
| Bolt Taxi | 0-800-300-033 |
These services operate in most major cities in Ukraine, providing a reliable and fast way to request a taxi.
What to say when ordering a taxi
When you call a taxi service, it’s important to clearly provide the dispatcher with the necessary information. Here are the main details you should share:
- Pickup address
- Destination address
- Preferred vehicle type (economy, comfort, minivan, etc.)
- Number of passengers
Be ready to provide additional information if the dispatcher asks for it. This will help ensure a fast and accurate taxi order.
By following these simple recommendations, you can quickly and conveniently call a taxi by phone, saving time and avoiding unnecessary complications.
Calling a Taxi via the Internet and Social Media
The internet and social media have opened up new ways to order a taxi. Now users can call a taxi without leaving home or the office by using various online services.
Ordering via taxi service websites
Many taxi services have their own websites where customers can place an order. This method is especially convenient for people who prefer a traditional ordering format but want to avoid phone calls.
- Ease of use: taxi service websites typically have a simple and intuitive interface.
- Fast ordering: the ordering process takes only a few minutes.
- Additional services: some websites offer extra options, such as choosing a vehicle type or specifying special requirements.
Using messengers and social networks
In addition to websites, many taxi services actively use messengers and social media to accept orders. This allows customers to interact with the service directly through platforms they already use daily.
Benefits of using messengers and social media:
- Convenience: the ability to place an order in a familiar environment.
- Fast communication: instant messages help resolve questions quickly.
- Up-to-date information: many services share current information about their services and promotions via social media.
Taxi Ordering Differences Across Ukrainian Cities
Taxi ordering specifics vary from city to city across Ukraine. Depending on the region, taxi services may differ in quality, availability, and ordering methods. Let’s look at the main differences in the largest Ukrainian cities.
Kyiv
Kyiv, as the capital of Ukraine, offers a wide choice of taxi services. Both international services such as Uber and Bolt and local companies operate активно. In Kyiv, you can call a taxi via mobile apps, by phone, or through service websites.
- Popular services: Uber, Bolt, Uklon
- Average wait time: 5–10 minutes
- Average price: 150–200 UAH per trip
Lviv
Lviv is known for its historic center and туристическая attractiveness. Taxi services are also widely used here, especially in the city center. Both international and local services are popular.
- Popular services: Bolt, Uklon, local services
- Average wait time: 7–15 minutes
- Average price: 120–180 UAH per trip
Odesa
Odesa is a major port and resort city in southern Ukraine. Calling a taxi here is convenient due to broad coverage. Mobile apps and phone-based services are actively used by residents and tourists.
- Popular services: Uber, Bolt, local services
- Average wait time: 5–12 minutes
- Average price: 130–200 UAH per trip
Other major cities
In other major Ukrainian cities such as Kharkiv, Dnipro, and Zaporizhzhia, taxi services are also widely available. Both international and local companies operate, offering various taxi ordering options.
- Popular services: Uklon, Bolt, local services
- Average wait time: varies by city
- Average price: 100–200 UAH per trip
Overall, calling a taxi in Ukraine is convenient and доступен in many major cities, with different options and prices depending on the region.
Taxi Prices and Payment Methods
One of the key aspects when ordering a taxi is understanding the trip cost. Taxi service prices may vary depending on several factors, including time of day, trip distance, and the chosen fare type.
Fares and factors that affect the price
Taxi services in Ukraine offer different fare options, including economy, comfort, and business class. The trip price is calculated based on distance and travel time. Night trips and peak-hour trips may cost more due to higher demand.

Payment options: cash, card, online
Modern taxi services offer multiple payment methods, making the ride максимально convenient for passengers. You can pay in cash, by bank card, or via online payments directly in the app.
Tips and etiquette
When using taxi services, it’s important to keep in mind tips and etiquette. Typically, tips are around 10% of the trip cost. However, the tip amount may vary depending on the quality of service.
Understanding taxi service prices and payment methods helps make your trip comfortable and stress-free. Choose reliable taxi services and enjoy your ride!
Safety When Using Taxi Services
Using taxi services requires attention to safety so that the trip is comfortable and secure. In Ukraine, as in many other countries, safety is one of the priorities when choosing a way to get around.
How to choose a reliable taxi service
To choose a reliable taxi service, you should consider several key factors. First, check for licenses and certificates confirming the company’s legal operation. Second, read customer reviews online to understand the level of service and safety provided.
Selection criteria:
- Licenses and certificates
- Customer reviews
- A clear payment system and transparent fares
Safety rules for passengers
Following safety rules is an important aspect when using taxi services. Passengers are advised to always verify the driver’s identity and the car’s plate number before the trip. It’s also important to use only official apps or websites for ordering a taxi and avoid suspicious or unknown services.
It is also recommended to always wear a seat belt and ensure the driver follows the selected route.
Handling problematic situations
If a problematic situation occurs during a taxi trip, it’s important to know how to act. First, try to resolve the issue on the spot by contacting the driver or customer support.
If the situation cannot be resolved, you can file a complaint with the relevant authorities or use the feedback function in the app.
Special Taxi Types and Additional Services
Specialized taxi services are growing in popularity in Ukraine, giving passengers more options to meet specific needs.
Taxi with a child seat
Many taxi services now offer taxis with child seats, ensuring the safety of young passengers. This service is especially useful for families traveling with children.

Taxi for people with disabilities
Some taxis are adapted for people with disabilities, providing equal access to transportation services. This includes vehicles with ramps or lifts.
Cargo taxi
Cargo taxis are designed for transporting oversized items. This service is convenient for delivering goods or furniture.
Airport transfers and intercity trips
Many taxi services offer airport transfers and intercity trips, providing comfortable and reliable transportation for longer journeys.
These special taxi types and additional services make trips more convenient and accessible for all passenger categories.
Conclusion
In Ukraine, calling a taxi has become easier thanks to a variety of methods and services. Using mobile apps such as Uber, Uklon, and Bolt allows you to order a taxi quickly and conveniently.
In addition to modern apps, traditional methods of calling a taxi by phone or через the internet are still relevant. It’s important to choose reliable taxi services to ensure trip safety.
Taxi services in Ukraine offer different options, including special taxi types for people with disabilities or cargo transport. Prices depend on several factors, including distance and time of day.
When using taxi services, it’s important to follow safety rules and choose trusted providers. This makes calling a taxi in Ukraine comfortable and safe.