The modern world is impossible without taxi services. These cars appear at the customer’s request at any time of day or night and in places where public transport is unavailable, taking passengers wherever they need to go. Since there are many such services, clients can choose one that suits their needs and budget. The “GrandTaxi” platform makes this easier by offering a catalog of taxi companies in most Ukrainian cities, detailing their services and how to use them.

What is the “Uklon” Taxi Service?
“Uklon” is one of the most well-known taxi services in Ukraine. It operates in most cities across the Central and Western regions. Clients can choose vehicles in the following classes:
- Economy — cars from 2001, may not have air conditioning. Best for short trips around the city at low cost.
- Standard — cars from 2005, with air conditioning. Ideal for everyday affordable trips.
- Comfort — vehicles from 2013 (classes C, D, E, F, S, M), with air conditioning, no body damage, clean and well-kept interiors.
- Business — spacious, high-comfort cars from 2015 or newer. Provide a smooth and quiet ride.
- Prime — premium sedans from 2015, with 4-zone climate control, heated seats, and other luxuries.
- Station Wagon — vehicles with extra trunk space, perfect for large or multiple suitcases.
- Minivan — 6–8 passenger vehicles with roomy interiors, ideal for family trips.
There are also cars with child seats available. “Uklon” taxis can be booked for intercity travel as well.
How to Book a “Uklon” Taxi
Booking a taxi through “Uklon” takes just three steps on their website:
- Select your pickup and destination points.
- Choose the car class.
- Click “order”.
In a few minutes, the car will arrive.
If you’re booking a ride for someone else, just enter their phone number and name.
It’s even easier with the “Uklon” mobile app. You’ll know in advance which driver accepted the order and which car will arrive.
Note: “Uklon” allows the transportation of pets, but this must be indicated in advance. You can also request an English-speaking driver.
Another useful feature is parcel delivery. You can send medicine, groceries, important documents, and more.
The ride price depends not only on the car class and distance but also on demand. For example, just before curfew, when demand spikes, dynamic pricing increases the base fare. Also, rides with large luggage may cost more.
Importantly, the fare is locked in once the order is confirmed. If pricing changes due to demand after that, your fare stays the same.

Uklon Taxi Contact Information
Although Uklon actively promotes online ordering via the app and website, users often search for a phone number by city. It’s important to understand that Uklon does not provide a single phone number for all regions — support is handled through the app.
To find the Uklon phone number in your city, use Google search with the query “Uklon + city + phone number”. All up-to-date contact details and communication options are also available in the Uklon app.
Where Uklon Taxi Operates
Uklon is available in many cities across Ukraine. Here is a list of key regions where Uklon drivers operate:
- Kyiv
- Kharkiv
- Odesa
- Dnipro
- Kryvyi Rih
- Lviv
- Poltava
- Mykolaiv
- Cherkasy
- Chernihiv
- Sumy
- Kropyvnytskyi
- Kamianske
- Ivano-Frankivsk
- Lutsk
- Bila Tserkva
The coverage may expand — you can always check up-to-date information in the app.
Uklon Phone Numbers in Ukrainian Cities
In most cases, orders in Uklon are made through the app or website. However, many users still look for phone numbers by city — to clarify details or book a ride for someone else.
Below is an example table with Uklon phone numbers in major Ukrainian cities. Please verify the accuracy and relevance of the numbers via the app or the official website.
| City | Phone Number | Comment |
|---|---|---|
| Kyiv | +380 93 177 15 11 | Main support line |
| Kharkiv | +380 93 177 15 02 | For drivers |
| Odesa | +38 067 788 77 72 | CAR id Hub office inquiries |
| Dnipro | No direct phone number | Contact via Uklon app |
| Kryvyi Rih | +38 077 110 07 10 | City branch |
| Lviv | +380 93 177 15 08 | Information service |
| Poltava | +380 77 110 07 10 | Uklon Poltava |
| Mykolaiv | +38 093 177 15 11 | Order center |
| Cherkasy | +38 077 110 07 10 | Customer support |
| Sumy | +38 077 110 07 10 | Uklon Sumy |
⚠️ These numbers were retrieved from quick Google search results. For the most accurate number, use the official app or visit uklon.com.ua.
Can You Order a Uklon Taxi by Phone?
Typically, a Uklon taxi is ordered via the mobile app or the official website. However, if you need to book a ride for someone else or have no internet access — try finding the contact support via Google.
The app includes a “Help” section where you can:
- message support;
- clarify ride details;
- report an issue with a driver;
- get assistance.
How Uklon Delivery Works
Uklon taxi service offers a convenient delivery feature. This may include:
- document delivery;
- transfer of keys or small items;
- sending food, medicine, or personal belongings.
Delivery order instructions:
- Open the Uklon app
- Select the “Delivery” tab
- Enter pickup and drop-off addresses
- Add a comment for the driver (what is being sent)
Delivery is available both within the city and beyond. Note: drivers are not obligated to carry packages to the door — this must be agreed upon separately.
Uklon Driver and Vehicle Requirements
If you want to join Uklon as a driver, you must meet the following requirements:
- Vehicle from 2001 or newer (for “Economy” category)
- For “Comfort” class and above — car from 2013+, with A/C, no visible damage
- Driving experience — minimum 2 years
- Smartphone with Uklon Driver app installed
Uklon also partners with vehicle fleets — you can rent a car directly through a partner program.
Operating Hours and Support
Uklon operates 24/7. You can book a ride at any time of day or night — including weekends and holidays.
During peak hours (e.g. before curfew or in bad weather), dynamic pricing applies — the fare multiplier increases based on demand.
To contact support:
- Open the app → Menu → “Help”
- Visit the website: uklon.com.ua
Where to Download the Uklon App
To use the service fully, download the app on your smartphone:
Through the app you can:
- order taxi and delivery;
- track the car on the map;
- contact the driver or support;
- get promotions and discounts;
- manage payments and routes.